The quality approach

We're not here to 'sell ' you anything. What we do is we listen to your objectives. We listen very carefully, and we ask questions. We ask relevant questions based on our experience of what works and what doesn't.

Once we have a firm understanding of what it is you'd like to achieve, and you're comfortable with our approach, we'll make recommendations, and provide you with a documented proposal. If everything works out and you're happy to proceed, that's when the fun starts.

Our approach is summarized here:

  • First meeting – lots of listening and getting to know each other
  • We summarize our understanding of your requirements and leave you in peace
  • Back at base we sit down with our team and formulate a proposal for you. This will include summary, recommendations, creative proposals, time scales and costings
  • We meet again to discuss our proposition with you
  • We iron out any areas which require clarification
  • We await the outcome of your internal discussions and if approved and commissioned we start work for you
  • We consult with you throughout the project to ensure that you are completely satisfied with the preliminary concepts through to final production
  • Our goal is to make this work for you – not just on the technical, creative and inspirational aspects, but to make this an effective business and marketing tool for you
  • We consider each of our clients to be special and unique
  • Quality is the key, not quantity
  • We work expediently and efficiently whilst maintaining outstanding personal service
  • We deliver, so that you'll come back to us, time and time again
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